DIAL 9-1-1 IMMEDIATELY
Northern Delaware Hotline, call: 800-652-2929
Southern Delaware Hotline, call: 800-345-6785
What is Crisis Intervention Services?
The Division offers a continuum of Crisis Intervention Services. These services are located throughout the State in the Crisis Intervention Service Centers, the Community Mental Health Centers, the Recovery Response Center and Emergency Rooms. Crisis Intervention Service (CIS) staff are available 24 hours a day to assist people, 18 years and older, with severe personal, family or marital problems. These problems may include depression, major life changes such as unemployment or loss of an important relationship, anxiety, feelings of hopelessness, thoughts of suicide, delusions, paranoia and substance abuse.
The goal of CIS is the prevention of unnecessary or inappropriate hospitalizations of a person experiencing severe symptoms of a mental illness or substance related problem. By providing services in the community, CIS staff can better assess the consumer’s environment, support systems and current level of functioning. They can gain a clear understanding of type of treament and support services that will be needed.
In addition to these services the crisis staff work in conjunction with every police department throughout the state, providing training in police academies, individualized roll call trainings and assisting in the evaluation of persons picked up on criminal charges who may require mental health evaluations and who may be appropriate for the State’s Mental Health Courts.
Statewide Service Locations
Herman Holloway Health Campus, 1901 N. DuPont Hwy., Springer Building, New Castle, DE 19720
Staffed 24 hours a day, 7 days a week
Serves all of New Castle County and greater Smyrna in Northern Kent County.
Provides hotline support, mobile outreach and walk-in crisis services.
3315 Kirkwood Highway Wilmington, DE 19804
24/7 Medically Monitored Inpatient Detoxification Treatment
Individual and Group Counseling
Consumer Engagement and Transition Program
Recovery Innovation Recovery Response Center (RRC) 659 East Chestnut Hill Rd, Newark DE 19713. Offers facilty based crisis services for adults experiencing mental health or substance abuse crisis. Services are available 24 hours a day, 365 days a year